We manage, secure and support servers and infrastructure on any platform: AWS, GCP, Azure, VMware, KVM, Proxmox, Nutanix, Hyper-V, Windows Server, Linux and bare metal. Average response under 8 minutes, around the clock.
Average response, across all tickets, 24/7
L1–L3 engineers on shift around the clock
Named escalation path for every client
A 24/7 watch on hosts, VMs, storage and network, with a named escalation path.
L1–L3 triage, root-cause analysis and written post-incident reports.
Scheduled updates, kernel and security patches, and template refresh.
Backup jobs with monitored success and scheduled restore tests.
New VMs, clusters and networks from templates, not by hand.
Hardening, per-person access control, VPN access, audit logs and a yearly review.
AWS · GCP · Azure · VMware vSphere · KVM · Proxmox · CloudStack · Nutanix · Hyper-V · Windows Server · Linux (RHEL family, Debian/Ubuntu, SUSE) · bare metal and colocation · cPanel · Plesk · DirectAdmin
A 30-minute call: what you run, where, and what keeps you up at night.
We inventory your servers, backups, access and risks, then send scope, response times, engagement model and a quote.
Access set up through a secure channel, runbooks agreed, first on-call rotation confirmed.
Weekly review, then a monthly report.
Yes. We support the platforms listed above, including mixed environments that run more than one of them.
It is the average time from a ticket being raised to a qualified engineer responding, across all tickets, 24/7. It is not a guarantee for every single ticket. Enterprise contracts can carry a written SLA.
Yes. Many clients keep their own staff and use us for night cover, specialist work or overflow.
Our engineering team works from India, covering the overnight hours for clients in the USA, Europe (including Greece) and other Western time zones. Our 24/7 coverage means someone is on shift whatever the hour where you are.
Access is granted per person, through a VPN where possible, with logged sessions. Credentials are stored in a password manager, not in tickets or chat. Our engineers hold Red Hat, VMware, Microsoft, Cisco, Brocade and AWS certifications.
Critical alerts go to an on-call engineer, who responds on average within 8 minutes. We work from a written runbook and report back with a root-cause summary.
Yes. Migrations are a standard project: inventory, plan, pilot, cut over with minimal downtime, then support. See our CloudStack migration case study.
Click Get a quote. Tell us your platforms and roughly how many servers you run. We reply with a proposal after the discovery call.
Tell us what you run. We will tell you how we would support it.
