Dedicated Plan
complete service package
with dedicated engineers on call!
Complete White label Support
All over services can be completely tailor made for your organization.
Server Administration
Dedicated technicians will be 100% available for you as per the type of plan you have selected. We will take care of website and server that need our assistance. This includes backup restoration, migration, security hardening and more.
HelpDesk Support
We have skilled people who are experts in managing industry leading Helpdesk support with lightning fast responses. whether it be ; Hostbill, RT, Kayako, ManageEngine etc.
Monitoring and Quick Response
By continuously monitoring server systems, We will be able to instantly detect anomalies and disruptions in service. Your own dedicated team will handle all your server issues and your helpdesk
Choose your perfect plan
Support Slots 8 hours, 16 hours or 24 hours
D1
€900 / Month
- 8 Hours - 5 Days/Week
- Multi channel support
- 1 X Level 2 support
- L3 Staff - On call
Frequently asked questions
Our team is experienced in setting up new servers with custom configuration and will complete it based on your requiremts
You may occasionally need help with a software install or troubleshooting any issue with your website. We can help you to install software / troubleshoot the issue, just contact us via chat or email
You can contact us for patching the latest vulnerabilities and software updates to regular performance tune-ups and backup management, we take care of everything that’s needed to keep your servers safe.
We can support your customers over any medium that you require , whether it be Email, Help desk or Live chats.
A team of Redhat/Microsoft Certified Technicians will be working working for your company (24/7/365).
The Level 3 (L3) staff will be on-call to address urgent matters, handle scheduled tasks, and resolve any issues beyond the capabilities of L2 engineers.